Nova Support
For help with Nova, account issues, app access, subscriptions, privacy, or general questions, contact AtlasGen support.
Contact
Email: team@atlasgen-team.com
Billing, refunds, and account deletion
Nova subscriptions are managed through AtlasGen billing. You can manage your membership, payment method, invoices, and cancellation through the secure billing portal. Do not send card details by email.
If you cancel a Nova Membership, access normally continues until the end of the paid billing period. Refund questions are handled through the Refund Policy and AtlasGen support.
Account deletion is separate from subscription cancellation. You can request account and data deletion from inside Nova where available, through Manage Account, or by emailing support from the email address linked to your Nova account.
Before contacting support
Please include the device you are using, whether you are on iOS or Android, and a short description of the issue.
Important note
Nova can make mistakes. Do not rely on Nova as a substitute for professional legal, financial, medical, or safety advice.